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• Q: What makes Samanta Shoes so comfortable?
  
  A: Each shoe that enhances the line is carefully constructed using a special shoe mold that is a hybrid of a woman with a high instep, and a woman with a flat foot. This ingenuity provides comfort to women on both ends of the spectrum, and all areas in between.
  
  
• Q: How can I get Samanta Shoes in my store?
  
  A: Contact our corporate office at 718-231-2008 or send an email to staff@samantashoes.com
  
  
• Q: What is Private Label?
  
  A: Samanta Shoes helps new designers, and established retailers produce their footwear lines.
  
  
• Q: Is it safe to use my credit or debit card online?
  
  A: Yes, shopping at Samantashoes.com is safe. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Samantashoes.com will cover the entire liability for you, up to the full $50.00.
  
  
• Q: I want to return my purchase! What do I do?
  
  A: If you are not 100% satisfied with your purchase, you can return it for a full refund within 30 days of purchase. (Returns must be unworn) Send an email to staff@samantashoes.com to obtain the return address.
  
  
• Q: How long will it be before I receive my order?
  
  A: All in stock merchandise will be received in 3-5 business days free of charge. Feel free to call our corporate office at 718-231-2008 to request a guaranteed delivery date.
  
  
• Q: What forms of payment do you accept?
  
  A: We currently accept Visa, MasterCard, and American Express for all orders.
  
  
• Q: Do you ship to addresses outside the United States ?
  
  A: We ship to all US States and Territories. In addition, we ship to both PO Boxes and Military APO/FPO addresses. Sorry, we do not ship internationally at this time.
  
  
• Q: Do you do back orders?
  
  A: Samantashoes.com does offer back orders. If an item is out of stock we will notify you as soon as possible and ask if you would like to wait for the product to be delivered from one of our store locations.
  
  
• Q: Do you have a catalog?
  A: Currently, we have a 'virtual' catalog. Our entire product line is online; we do not have a physical retail catalog.