Return & Exchange Policy
Notice: The return policy has been changed effective March 5, 2012. Orders placed on or after that date will be subject to this policy.
If you are not 100% satisfied with your purchase, you can return the product(s) as long as it's in new, unworn, and saleable condition. We strongly advise you try the shoes on over carpet to minimize risk of damaging them. Shoes returned within 30 days of the invoice date in new, unworn and saleable condition, will be refunded in full (less a $5 return shipping fee). Please, allow 5-7 business days for your return to be processed. To request a pre-paid UPS return label, send an email to staff@samantashoes.com.
