Frequently Asked Questions

What makes Samanta Shoes so comfortable?

Each shoe is carefully constructed using a special shoe mold that is a hybrid of a woman with a high instep, and a woman with a flat foot. This ingenuity provides comfort to women on both ends of the spectrum, and all areas in between.

How can I get Samanta Shoes in my store?

Fill out our wholesale inquiry form or send an email to staff@samantashoes.com

What forms of payment do you accept?

We currently accept Visa, MasterCard, Discover, American Express credit or debit cards. You can also checkout with PayPal.

Is it safe to use my credit or debit card online?

Yes, shopping at Samantashoes.com comes with industry-standard SSL security. All credit card payments are handled by PayPal, the industry leader of online payments. Samanta Shoes does not obtain or store credit card information.

I want to return my purchase. What do I do?

Please visit our returns page for instructions on how to start the return process.

How long will it be before I receive my order?

All in-stock merchandise will be delivered in 3-5 business days free of charge. If you have an emergency or an upcoming special occasion, feel free to send an email to staff@samantashoes.com to request a specific delivery date.

Do you ship to addresses outside the United States ?

Yes. Read our Shipping Policies to learn more.

Do you do back orders?

Samantashoes.com does offer back orders. If an item is out of stock we will notify you as soon as possible and ask if you would like to wait for the product to be delivered from one of our store locations.

Do you have a catalog?

We do not have a physical retail catalog. Our full product line is on our website.